You probably know it well. You’re on vacation in sunny southern France and in the morning you get a nice breakfast for the family in your best French: “Bonjour, je voudrais deux pains s’il vous plaît”. The baker smiles, appreciates that you ask in French, and gets to work for you. The same goes for invoices. A Dutch invoice will not be quickly understood and paid by your French customer. An English email might be understood a bit better, but you increase the chance of a quick payment when you send your invoice in French.
International Business: Send Invoices and Reminders in Multiple Languages
For companies with an international debtor base, it is important that the debtor process is tightly and efficiently organized. This ensures that emails and invoices are well understood and outstanding invoices are paid quickly. Therefore, in Payt, it is possible to send emails with invoices in the correct language to your customers. Each customer then receives your invoice in their own language, reducing the number of questions regarding the invoice. Because customers clearly understand what they need to pay for, they are more likely to settle the outstanding amount. This way, you get paid faster and save a lot of valuable time (and money).
The Different Languages for Email Templates and Invoices in Payt
Payt is directly linked to your accounting package and recognizes the set language preference of the debtor. The preference is used in all standard communication, even for physical mail. When you have the language settings of your customers correctly set in your accounting package or in Payt – because that is also possible – Payt always sends emails and invoices in the correct language to your customers. Currently, we support the following languages:
- Dutch
- English
- German
- French
- Spanish
- Flemish
- Italian
- Polish
The Debtor Portal for International Customers
When you use Payt’s software, your customers can always access their own online debtor portal. Here they can easily find all their invoices and have a clear overview of all outstanding invoices. They can find an invoice here or even pay multiple outstanding invoices at once. If there is a mistake on the invoice, customers can also post messages here, so you can resolve this quickly and efficiently. It is also important for the debtor portal to be in the correct language. We currently support the following languages:
- Dutch
- English
- German
- French
- Spanish
- Flemish
- Italian
- Polish
