3 Tips to Get Invoices Paid Faster in the Automotive Industry

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Sanne de Vries March 15, 2020
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25 days, that’s how long it typically takes for entrepreneurs in the automotive industry to get their invoices paid. Compared to other sectors, that’s a high average. Fortunately, as an entrepreneur, you can do something about it! With these tips, you can get invoices paid faster and improve your cash flow.

Let’s first look at the facts and figures to get a clear picture of payment behaviour and the differences in the automotive industry:

  • The trade in heavier commercial vehicles has to wait the longest for payments, averaging 40 days.
  • In the passenger car trade, this average is 23 days.
  • In other areas, the heavier commercial vehicle trade also performs worse; only a quarter of invoices are paid before the reminder. In the passenger car trade, that percentage is 78%.

By looking at the customers, we can explain these differences. The trade in heavier commercial vehicles mainly has large companies as customers, and they usually buy on account and often pay later. The passenger car trade, on the other hand, is consumer-oriented, and they often pay directly upon delivery or within the payment term of two weeks.

But how do you get invoices paid faster in this industry?

  1. Ensure consistent follow-up

    Follow up on outstanding invoices as consistently as possible. This can be done by sending reminders at set times and by bringing them to the debtor's attention as clearly as possible, for example via SMS or email. Smart software can automate this follow-up process. This saves time and ensures that debtors pay more quickly after a reminder.

  2. Choose an alternative payment term

    You might not expect it, but our figures have shown that an invoice with a payment term of 17 days is paid faster and more often on time than an invoice with a term of, for example, a month. The reason for this is that debtors usually pay little attention to standard payment terms like 14 or 30 days and use their own payment terms. An unusual payment term attracts attention, making debtors more inclined to pay an invoice on time.

  3. Stay in touch and get paid faster with a customer portal

    With a customer portal, you offer clients the ability to view the status of invoices at any time, check reminders, and download a copy of the invoice. Even better: such a portal allows you to communicate with them about, for example, overdue payments. This contributes to payment speed and customer satisfaction. In short, two birds with one stone.

Finally: our figures have also shown that entrepreneurs in the automotive industry who use our debt management software get paid up to two weeks faster than other companies in the wholesale and retail sectors that do not use our software. Want to know more about Payt? Request a consultation and/or try our software without obligation. Are you interested in general tips for all industries to ensure that customers pay faster? Then read the article: ‘how to ensure that customers pay faster‘.

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By Sanne de Vries

Sanne is a business consultant at Payt. She helps companies optimise their financial flows with attention to detail and a deep understanding of business processes.

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