“MKB Servicedesk was not conceived, but emerged from the demand of entrepreneurs,” says Leon Bakker, CFO at MKB Servicedesk. “With our services, we provide independent, objective information that supports the entrepreneur in the development of their business. We offer various products to provide the entrepreneur with knowledge, expertise, and inspiration. We are growing rapidly and currently have 40 employees.”
What is your business challenge?
“Previously, employees managed their own debtors. In my role as CFO, it was a difficult task to uncover all overdue invoices. Additionally, account managers were not always in a position to discuss payment arrears with clients. Everyone contributed, but a streamlined process did not exist until now.”
How do Payt and Exact Online help with this?
“Now that we use Payt and Exact Online combined, the administrations are automatically updated from Exact Online every night. Our collection process runs automatically, and it is now up to the customer to respond quickly. This ensures that you can at least engage in a dialogue. On the other hand, Payt offers enough flexibility to take circumstances into account.”
I want to recommend Payt and Exact Online to:
“Every Exact Online user. Activating the app is free – you only pay for usage. It took just fifteen minutes between activating Payt and sending out my first reminder! Of the 4 invoices I forwarded to Payt, 3 were paid immediately. And that is, of course, the great thing about this app. You try it, and if you find it works well, you use it more often. If you’re not satisfied, you can easily cancel the app!”
