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Doubtful debts: explanation, provision and booking

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Doubtful debts are customers whose payment of their invoices is uncertain. For businesses this is an important concept, as it directly impacts cash flow and the annual financial statements. In this article you will learn what doubtful debts are, how to record them on the balance sheet and how to handle write-offs in accounting.

Table of contents:

What are doubtful debts?

Doubtful debts are outstanding receivables where it is uncertain whether the customer will pay. In practice, this often refers to invoices that have been overdue for a long time, or customers known to be in financial difficulty.

There are three types of debtors:

Types of debtorsDefinition
Ordinary debtorsCustomers with an outstanding invoice who are still expected to pay. There are no signs that payment is at risk.
Doubtful debtorsCustomers where payment is uncertain. Often these are invoices long overdue or clients with financial problems.
Bad debtsCustomers who certainly will not pay, for example due to bankruptcy or prolonged default. This receivable must be written off completely.

Doubtful debts on the balance sheet

Doubtful debts appear on the balance sheet under current assets. To present a realistic picture, businesses often create a provision for doubtful debts. This shows that not all receivables are likely to be collected.

See the example below, where you record doubtful accounts receivable on the balance sheet:

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Explanation:

  • The receivables portfolio totals € 40,000.
  • Of this amount, € 5,000 is considered doubtful and set aside in the provision for doubtful debts.
  • On the balance sheet you show a net amount of € 35,000 in receivables.
  • On the liabilities side a provision is recorded, making the risk transparent.

This treatment aligns with the general accounting principle of showing bad and doubtful debts separately for clarity.

Allowance and allocation for doubtful debts

The provision for doubtful debts is a reservation on the balance sheet. This means you recognize the risk that part of your receivables may never be collected. You reduce your asset position with an estimate of this potential loss, giving your financial statements a more accurate picture.

An allocation (or dotation) is the amount you add to this provision. As soon as there is a real risk that invoices will not be paid, you record the allocation as an expense. This is sometimes compared to the difference between allowance for doubtful accounts vs bad debt expense: the allowance adjusts the balance sheet, while the expense impacts the income statement.

Journal entries: examples and write-offs

When a risk arises that a debtor will not pay, you record this with an allocation to the provision for doubtful debts. You then already record a loss in the income statement, while setting aside a provision on the balance sheet.

Example allocation journal entry:

Before and after allocation

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If later it appears that the debtor indeed does not pay, you do not need to recognize the loss again. In that case you write off the invoice against the earlier provision.

Example write-off journal entry:

Before and after write-off

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This ensures that the same loss is not counted twice. It also clarifies the difference in handling bad debts and provision for doubtful debts in the balance sheet.

Booking definitive loss

If a debtor proves uncollectible, you record the amount as a definitive loss. This means the receivable is written off completely. This is often referred to as bad and doubtful debts journal entry or definitive write-off.

Payt and reducing doubtful debts

With Payt you can significantly reduce the risk of doubtful debts. By automating accounts receivable management you save up to 80% of your time and get invoices paid 30–50% faster. You remain in control of reminders and your customers experience clear, friendly communication. This way you limit payment risks and increase customer satisfaction.

Curious what Payt can do for your business? Download our brochure below or schedule a demo today.

Frequently asked questions

The provision is always recorded exclusive of VAT, because VAT is already processed at declaration.

As soon as there is a real risk that a debtor will not pay, you may record a provision.

 Doubtful debts are uncertain, bad debts are definitively uncollectible.

An allocation lowers profit but gives a more accurate picture of your financial position.

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By Aida Kopijn

Aida is an accounts receivable management expert at Payt, known for her precision and organisational passion. She ensures every process is perfectly managed and optimised.

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