CodeIQ is located in the heart of Rotterdam and builds sales-oriented webshops and powerful web applications for companies looking to grow, from startups to large international brands. As they say themselves, they don’t do fancy office buildings or corporate blah-blah, they focus on delivering results for the client. Their mentality? Moving forward and growing together.
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"Payt has resulted in faster payments, fewer outstanding invoices, and a clear overview of our accounts receivable management. What more could you want? Thanks to Payt, we can truly focus on growing our business and satisfying our customers. It has given us more time to do what we do best."
We spoke with Serge Huijsen: officially the boss at CodeIQ, but he prefers to call himself just a developer, like the rest of the team. At CodeIQ, they believe in tackling challenges with a hefty dose of Rotterdam pragmatism and love what they do, sharing that enthusiasm with their clients.
The accounts receivable management was like cycling without a saddle – it worked, but it wasn’t comfortable
Serge: “Previously, our accounts receivable management was a bit like cycling without a saddle – it worked, but it wasn’t comfortable. We used Exact Online, a great system for accounting, but less so for accounts receivable management. Sending each reminder felt like a mini-project in itself, and we constantly had to track down invoices as if we were detectives. Not really the best way to spend your time when you enjoy building digital solutions.”
“The biggest drawback was that Exact Online simply wasn’t made for accounts receivable management; it’s a fantastic accounting package, but not for daily accounts receivable tasks. Everything had to be done manually: sending reminders, checking payments, even keeping track of what had been paid. The lack of overview and automation cost us not only time but also quite a few headaches. Our clients sometimes didn’t even see invoices come in because they ended up in the spam folder. It quickly became clear that we needed something different.”
"We realized that our accounts receivable management could be much smoother. It was not only about more efficiency for us, but also about providing a better experience for our customers."
Not Just Efficiency, But Also a Better Experience for Customers
Serge: “We started with Payt when we realized that our accounts receivable management could be much smoother. It wasn’t just about more efficiency for us, but also about providing a better experience for our customers. Payt came into the picture at just the right time – and thankfully so! We were up and running with Payt within a day, and that was only because we were slow to respond. Otherwise, it would have been even faster!”
Great Integration with Exact Online
“We chose Payt because of the great integration with Exact Online. We can still create our invoices in Exact, but from there, Payt takes over: from sending invoices to recording payments and sending reminders. Everything happens automatically, quickly, and without hassle. Our team also understands Payt much faster than Exact, which clearly showed us that accounting and accounts receivable management are really two different worlds. Additionally, Payt is a true ‘partner in crime.’ They think along with you, even with new projects and expansions. It feels like we’ve gained a teammate!”
"It feels like we have an extra teammate!"
The benefits are enormous
“The benefits are enormous. Payt provides a clear overview: how many invoices have been sent, which ones are overdue, and which customers need a friendly reminder. Payments are automatically recorded, and we no longer have to worry about reminders ending up in spam. Customers can view their invoices online, pay directly via iDEAL, and the reminders are clear and friendly.
Our entire team also finds the system much more user-friendly than Exact, which reduces stress over payments and reminders, and we spend much less time on administrative hassle. Using Payt has brought much more peace. Our team can focus on what they do best: creating creative digital solutions. Payt ensures that we can do our work without distraction.
“Our customers also respond positively. They appreciate that the invoices are clear, can be easily viewed online, and can be paid directly. They value the professional appearance of Payt and the fact that they have their invoice history clearly at hand. It feels less like an “angry letter” and more like a friendly reminder. Additionally, communication with our customers is much clearer and smoother. They no longer receive vague emails that end up in spam. Everything is automatic, professional, yet personal. It’s nice to see that customers know where they stand, saving us a lot of time and phone calls. Everyone is happy.”
The most remarkable result
Serge: “The successes we have achieved so far are faster payments, fewer outstanding invoices, and a clear overview of our accounts receivable management. What more could you want? Thanks to Payt, we can really focus on the growth of our company and satisfying our customers. It has given us more time to do what we do best.”
“And the most remarkable result? How quickly and easily everything went. From registration to implementation, everything went smoothly. The Payt team was ready to help and constantly thought along with us. It really feels like a partnership where we grow together and strengthen each other. Payt has not only made our accounts receivable management easier but transformed the entire process. And that makes us incredibly happy!”
