In the world of freshly baked bread and artisanal treats, everything revolves around timing, quality, and efficiency. This applies not only to baking bread but also to financial administration. As Chief Accountant at Bakkerij Van Hecke, Geert Tjampens knows how important it is for payments to be received on time in the most efficient way possible.
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"We were looking for a way to delegate as much work as possible without compromising on quality, and Payt turned out to be the ideal solution."
From time loss to time savings
Previously, accounts receivable management was handled through reminders sent manually from Exact. While this system worked, it was far from efficient. “It took us a lot of time and was disorganized,” says Geert. The process was also labor-intensive and offered little room for optimization.
Automation with Payt: a logical step forward
At the end of 2024, Bakkerij Van Hecke decided to start using Payt. The reason? The need for a system that automatically manages invoice follow-ups, allowing the team to focus on other important tasks. “We were looking for a way to delegate as much work as possible without compromising on quality, and Payt turned out to be the ideal solution.”
Faster payments and better oversight
The switch to Payt paid off almost immediately. Customers pay faster, follow-ups are smoother, and the time spent on accounts receivable management has drastically decreased. “Because Payt automatically sends reminders and follow-ups are done systematically, customers have less chance to forget outstanding invoices. The result? Faster payments and less stress.”
Customers respond faster to collections too
Geert definitely notices a difference. “Customers now respond to reminders better than before. Even when a case eventually goes to collections, there is a quicker response and, more importantly, the additional collection costs are paid.”
Impact on the team
Since Geert is solely responsible for accounts receivable management within the bakery, he personally notices the benefits of Payt. “For me, it works positively. It’s more organized, faster, and less prone to errors.”
Results so far
Thanks to the implementation of Payt, impressive results have already been achieved:
- Faster payments
- Better follow-up on reminders
- Use of SmartCollect where needed with positive results
- Efficient communication without extra effort
Conclusion: Payt leaves us wanting more
In a sector where every minute counts, a solution like Payt is invaluable. For this bakery, it means a more professional approach to accounts receivable management, fewer headaches, and more time for what it’s all about: baking quality products for satisfied customers.
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