Physical therapists want to focus on what they do best: helping, advising, and motivating people in their recovery. However, in many practices, a lot of time is spent on administration, claims, and billing. Fysio Networkx takes these tasks off their hands and fully supports practices in this area.
More control and less work. Even in your industry.
Fast and secure invoice processing for every organization.
Fast and secure invoice processing for every organization
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"As Fysio Networkx, our mission is to relieve physical therapists of all tasks that distract them from focusing on patient care."
From Excel to automation
Previously, accounts receivable management at Fysio Networkx was largely manual. Payments were checked and compared with the bank using Excel spreadsheets. In practice, this proved not only time-consuming but also prone to errors.
Dirkje: “Most patients didn’t have an easy way to pay digitally. Within the EHRs (electronic health records), payment options were limited. The EHR often only allowed for manual transfers or sending a simple payment link. This didn’t work optimally in practice: many people are cautious with such links nowadays and wouldn’t click on them quickly.”
Starting with Payt
In 2021, Fysio Networkx switched to Payt. The main reason for this was to bring more automation into their operations.
“For us, it’s a great solution that more can be automated. Additionally, the extra functionalities like professional invoice emails/layout, direct contact with patients, the invoice dossier, immediate pause after payment, the possibility of payment arrangements, and self-management around collections are huge advantages.”
More efficient communication
Thanks to Payt, communication with patients is now much more efficient. Everything comes in one place, and a practice owner no longer needs to be involved.
Patient feedback has also been positive: there has never been any resistance to using Payt.
Team effect and results
Not only do patients and practice owners benefit, but the Fysio Networkx team is also enthusiastic. Dirkje: “Our team is very happy with it; they prefer not to work with practices that don’t use Payt.”
The switch to Payt has led to better service for both practice owners and patients. “We notice that invoices are paid much better when we work with a practice using Payt. Payment is made so easy that patients do it faster (and better).”
