Integration between Snelstart and Payt
Thanks to the integration, all Snelstart customers have access to Payt’s services. A customer like Bonque can automatically forward invoices sent from Snelstart to Payt. Payt’s platform then ensures that Bonque’s invoices and reminders are sent automatically – a complete solution from invoice issuance to debt collection.
A golden combination
Ingmar Schakelaar from Bonque describes the integration between the two software packages as a golden combination:
“Previously, our organisation’s debtor management took up a lot of time; we did everything manually. We kept track of which customers had not yet paid their invoices and where a reminder needed to be sent.”
In addition to automatically sending invoices and reminders, the ability to communicate with customers at the invoice level is a major advantage for Bonque. Customer correspondence regarding invoices also takes place through Payt’s software.
In addition to automatically sending invoices and reminders, the ability to communicate with customers at the invoice level is a major advantage for Bonque. Customer correspondence regarding invoices also takes place through Payt’s software.
With the communication options that Payt has built into its platform, Bonque employees can easily discuss any invoicing uncertainties, explain how invoices are structured to customers, or determine why a customer has not paid.
Now that the debtor process is fully automated, Schakelaar has gained much more insight. “The integration between the two packages ensures a smooth payment process,” he explains. “Whereas previously our debtor management lacked structure, the integration between Snelstart and Payt ensures that all invoices for every customer are followed up properly and consistently. We now apply the same debtor policy for every customer. Payt’s platform acts as an independent intermediary and ensures a streamlined, structured, and automated debtor process within our organisation. This provides clarity for both the customer and us. And if you ever need to discuss something with a customer, you can pause or stop the process at any time. Thanks to Payt’s services, we now spend around eight hours less per week on debtor management.”
How does it work?
The integration with Snelstart allows Payt’s software to determine whether an invoice has been paid within the payment term or whether a reminder needs to be sent to the customer. The only thing that needs to be set up once is how many weeks should pass before a customer receives an automated reminder. The reminders themselves are then sent automatically by Payt’s platform.
Online debt collection
One of the most convenient aspects of Payt’s services is that the debt collection process is also fully automated. If a customer still has not paid despite multiple payment reminders, Bonque can easily initiate an online debt collection process via Payt’s debtor management system. Through a fully automated process, the customer is repeatedly and in different ways reminded of their outstanding invoices. This includes electronic and phone reminders, sending SMS notifications, and even delivering a letter by post. Schakelaar decides which actions to implement and which to omit.
Want to know more?
If you are a Snelstart customer, you already have access to these services via the Snelstart package. Would you like to know more about Payt? Feel free to contact us!
