216 Accountants: client and partner of Payt

The work process of 216 Accountants

The traditional business model within accountancy focuses on compliance services. This means that once a year, it is retrospectively checked whether the company has acted in compliance. Richard Smid: “The added value that clients experience from compliance services is limited. To truly serve the client well, we need to focus much more on the administrative file instead of the compilation file.”

216 Accountants is much more engaged with its clients throughout the year. They bring forward the tasks that, in the traditional model, often take place much more at the end of the year. Richard: “We focus on our client’s administration, allowing us to discuss current data with our client rather than past data.” “We notice that we have a very different kind of conversation with our clients. For example, we are increasingly asked if we can also help them with debtor management.”

Automation is highly valued

“Our approach requires automation. And standardization is the foundation for that, because without data standardization, you cannot automate your work processes either”, says Richard. That’s why they sought a partner that aligns with their philosophy and also values automation highly. Richard: “That’s how we ended up with Payt. In terms of automation, Payt is really ahead in the market!”

From shadow lists in Excel to an efficient system

The financial department of 216 Accountants now operates entirely through Payt. “Before this, we used another system that we weren’t very satisfied with. On one hand, it was a very expensive package and on the other hand, not very user-friendly. You noticed that shadow lists in Excel were still being maintained. And that just didn’t work”, says Richard. “Payt works much more efficiently and is much more user-friendly, giving us a lot of oversight. Our administrative staff can now handle it easily.”

Richard is also very pleased with the results 216 Accountants has already achieved with Payt. “We see in our own administration that since using Payt, the DSO is really decreasing. We can track this very well and easily see it in our Payt administration.” “And if you see the benefits yourself and understand the software well, you can also sell it much more easily to your own client.”

Payt partner

216 Accountants is not only a client but also a partner of Payt. “Because we can offer compliance services very efficiently, we have much more time to spend on our clients. As a result, we have discussions several times a year about the client’s real-time data and are increasingly asked if we can help with debtor management.” 216 Accountants believes this truly adds value for their clients.

If you stick to the outdated work process, you can say you’re an advisor, but you’re never in optimal form.

Richard: “Through the collaboration with Payt, we don’t have to be the expert in debtor management ourselves, but we can still serve, onboard, and excite our clients about the software together with Payt. We can handle the entire debtor management for our client in Payt or just advise them on the software. The choice is up to the client.”

What Richard finds very pleasant is how the collaboration with Payt proceeds. It’s not just about delivering software, but also about providing immediate service. “With one phone call, we can get support from Payt. Last week, we had a case with one of our clients where Aziz from Payt gave a demo of the software together with us. This client was also enthusiastic and could be onboarded immediately.”

The clients of 216 Accountants generally respond very positively. They are often surprised by the possibilities of the package. Richard: ​“We often see within SMEs that clients are very surprised by the time savings they achieve. They see how much time they have left in the evenings when they normally had to do such tasks. This is now fully automated.” It saves a lot of time. ​“I should have done this much earlier” is also something 216 Accountants often hears from their clients.